Sought intuitive patient portal and to demonstrate common tasks from integrated experience, one that remained concise and eliminated redundancies
Easier access to physicians, appointments, and prescriptions. Visibility across multiple providers for different chronic conditions. Historical data and future reminders
We conducted video interviews with patients who were managing chronic conditions, using these to better inform and reinforce our decisions.
Analyzed heuristic shortcomings of existing patient portals and
A presentaton site featuring these common scenarios, and a few key use cases that showed patients much more in control of their care.
gravitytank · 2011 | Creative direction: Chris Conley | Information architecture: Andrew Day | Design: Andrew Day, Edwin Lee | Research: Martha Cotton, Elena Rubin | Engineering: Seth Mabbott